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Return & Refund Policy

1. Eligibility for Returns & Exchanges

You may return or exchange items within [X] days of receiving your order, provided the following conditions are met:
✔ The item is unused, unworn, and unwashed.
✔ The item has all original tags and packaging intact.
✔ The item is not marked as Final Sale or Non-Returnable.
✔ The item is not an undergarment, swimwear, or accessory (for hygiene reasons).

2. How to Initiate a Return

  1. Contact Us – Email us at [Your Email] or call [Your Phone Number] with your order number and reason for return.
  2. Receive Return Authorization – Our team will review your request and provide a return authorization along with shipping instructions.
  3. Ship the Item – Securely package the item and ship it back using a trackable shipping method.
  4. Inspection & Approval – Once we receive your return, we will inspect the item and process your refund or exchange accordingly.

3. Refund Process

  • Once your return is approved, your refund will be processed within [X] business days.
  • Refunds will be issued to the original payment method used during the purchase.
  • Shipping fees are non-refundable unless the return is due to a defect or error on our part.
  • If you received a damaged or incorrect item, we will cover the return shipping costs.

4. Exchange Policy

  • Exchanges are subject to availability. If your requested item is out of stock, you may opt for a refund or choose another product of equal value.
  • If the new item is of higher value, you will be required to pay the difference.

5. Non-Returnable Items

The following items cannot be returned or exchanged:
❌ Final Sale or Clearance items
❌ Undergarments, swimwear, and accessories (for hygiene reasons)
❌ Gift cards and promotional items

6. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again.
  • Contact your credit card provider; it may take some time before your refund is officially posted.
  • If you’ve done all of this and still haven’t received your refund, please reach out to us at [Your Email].